What others have said:-

Our Code of Practice does not permit disclosure of clients' identity. However, we can provide a selection of their comments to give you some insight into how they felt as they started counselling, during the process and at the end of their email counselling with Acumen

At first I don't think you can help me with this ... Sometimes I just feel I'm going positively mad ... I want you to know that I don't usually talk to anyone about how I feel... I hope this talk isn't depressing you ... I have been independent for a very long time and I don't like to appear weak or beaten in any situation... I have said so much tonight ... I don't see how you can stand to hear all this ... I feel as if I'm dying. I recently lost the most wonderful ... How on earth do I cope? I just really don't know what to do. I feel abandoned, confused and upset... And later Please excuse me for mixing so many different issues in one email. It is so easy to express myself to you... I read your message twice, as I usually do ... Thank you for your insightful email. As usual you give me reasons to stop and think ... Your observations have helped me move toward realization and healing... Thank you so very much for trying to help me with this unbearable grief... Since I have shared this with you, I have felt comfortable and I feel a little better not keeping these feelings inside... When I first wrote you, it was from grief and sadness and I guess it opened up a lot of other issues... Thank you for the insightful response to my last letter. The points you raised make good sense and warrant investigation ... and action... Then finally In the past 6 weeks of online therapy I have received, you have more than exceeded my expectations for grief counselling. Thank you. I will miss you. Thank you so much for your comments and caring... I believe that I am well on my way to independence from the weekly counselling ... Thank you for reaching across an ocean and a continent to help me when I did not think I could live another day... You have been not only helpful with your observations but kind to someone you've never met... I cannot express in words how much I appreciate your time and effort... I will treasure your guidance always. You are a dear friend and counsellor... Thank you for the support you have given me these past weeks and for helping me find enough inspiration to try... Thank you, you're an in depth listener... You are, in my opinion, a brilliant lady and teacher... I have absorbed all that you have said and am in complete agreement... I know that you have helped many people because you understand pain...

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